Our Return Policy in short

  • Contact Urban Li'l before returning any items.
  • You can return the product within 7 days of delivery in exchange of store credits.
  • The product must be in new condition.
  • Our return policy does not apply to change of mind and customized items. 


    Return Policy
    Please contact Urban Li'l before returning any items.

    It is appropriate that the client contacts Urban Li'l and gives  relevant information and the reason for complaint.


    Return Conditions
    You can return the product within 7 days of delivery. The product must be in new condition. If the product is ruined or used the product shall not be refunded or exchanged.

    Urban Li'l will make a refund in store credits of eligible returns.

     

    Transport Damage
    If the product is lost or you, upon receiving, notice that the item has been damaged during transport, you should immediately report this to us within the same day of receipt.

     

    Exceptions 
    Urban Li'l does not accept exchanges for change of mind. Our return policy does not apply to customized items.

    All enquiries: Hello@urbanlil.com

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