Customer Care

Urban Li’l aims to provide an excellent customer experience to all our clients. Should you have any feedback or comments, feel free to reach us via the contact form or hello@urbanlil.com.


Terms & Conditions

  • By ordering any of our products, you agree to be bound by these terms & conditions.
  • By placing an order at Urban Li'l, you warrant that you are at least 18 years old or have parents' permission to buy from us.
  • All personal information you provide us with or that we obtain will be handled by Urban Li'l as responsible for the personal information.
  • Events outside Urban Li'l's control shall be considered force majeure.
  • The price applicable is that set at the date on which you place your order.
  • Shipping costs and payment fees are recognized before confirming the purchase.
  • Card information is transmitted over secure SSL encryption and is not stored.
  • Please note that local charges ie. custom fees or taxes may occur.
  • Please be advised that all the products by Urban Li'l are intended only for decorative purpose. The products may contain small parts which may be considered as choking hazards for children below three (3) years old. Urban Li'l disclaims any and all liabilities arising from the mishandling of products and wrong usage of the same.
  • Urban Li'l reserves the right to amend any information without prior notice.

All enquiries: Hello@urbanlil.com